Perth Greens offers 100% satisfaction guarantee on all work - we proudly stand behind everything we do. Guarantee coverage includes: Quality of all plants and materials supplied (healthy, correctly species identified, appropriate size), Workmanship quality (proper installation techniques, attention to detail, aesthetic standards), Service punctuality (arrived on scheduled dates/times), Plant health for 30 days post-installation (established plants should show active growth), Landscape work appearance (proper grading, edge definition, aesthetic achievement). Your guarantee protection: If you're unsatisfied for any reason within 7 days of completion, we'll rework affected areas at absolutely no charge. If satisfaction isn't achieved after rework, we'll refund the service cost in full. What's not covered: Extreme weather events (hail, cyclone, frost, flood), drought exceeding 3 months with <50mm rainfall, customer-caused damage (mowing over newly planted areas, excessive foot traffic), normal plant attrition (some plants may not survive despite proper planting), customer-modified care instructions (watering increased/decreased vs. our recommendations). Our philosophy: We don't consider any project finished until you're completely happy with results. This commitment reflects our confidence in Perth Greens' quality standards, professional expertise, and genuine dedication to customer satisfaction. Contact us immediately if you have any concerns - we resolve issues within 48 hours.